Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information when you use our website or place an order:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Purchase history
• Any other details you provide voluntarily through forms or correspondence

We also collect non-identifiable information (such as browser type, device, and site usage statistics) to help improve our website and customer experience.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your purchase, account, or enquiries
• Send order updates and tracking information
• Improve our products and services
• Comply with legal and accounting obligations

We do not sell, rent, or trade your personal information to third parties.

Disclosure to Third Parties

We may share limited information with trusted third parties who help us operate our business, including:

• Payment gateways and financial institutions
• Delivery and courier services
• Website hosting, analytics, and IT support providers

These third parties are only given the information necessary to perform their services and are required to handle it securely.

Data Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. Online transactions are processed using secure, encrypted connections.

Cookies

Our website uses cookies to enhance user experience and site functionality. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly without them.

Access and Correction

You may request access to or correction of your personal information by contacting us at sales@razorbackdc.bjbhosting.com.au. We will respond within a reasonable timeframe in accordance with Australian privacy law.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Razorback DC
Email: sales@razorbackdc.bjbhosting.com.au