Terms & Conditions

Welcome to Razorback DC. By accessing or purchasing from this website, you agree to the following Terms & Conditions. Please read them carefully.

1. General

1. This website is owned and operated by Razorback DC (“we”, “our”, “us”).
2. These Terms & Conditions apply to all sales of physical goods made through our website.
3. We reserve the right to update or modify these Terms & Conditions at any time without notice.

2. Pricing & GST

1. All prices are shown in Australian dollars (AUD) and include Goods and Services Tax (GST) where applicable.
2. We reserve the right to change prices at any time.

3. Orders & Payment

1. By placing an order, you are offering to purchase goods subject to these Terms & Conditions.
2. Orders will only be accepted once payment has been received in full.
3. We may refuse an order for any reason, including stock availability, pricing errors, or suspected fraudulent activity.

4. Shipping & Delivery

1. We ship physical goods to addresses within Australia.
2. Delivery times provided are estimates only and are not guaranteed.
3. Risk in the goods passes to you upon delivery.

5. Returns & Refunds

1. We comply with Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any reasonably foreseeable loss or damage.
2. If the goods fail to be of acceptable quality but the failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
3. See more about our backup and warranty. Or please contact us at sales@razorbackdc.bjbhosting.com.au within a reasonable time if you believe your product is faulty or does not meet expectations.

6. Privacy

1. We respect your privacy. Personal details collected during the order process are used only to fulfil your order and provide customer service.
2. Your details will not be sold or shared with third parties, except as required to process your order (e.g. shipping providers, payment processors).
3. By providing your contact details, you agree that we may send you occasional marketing communications. You may opt out at any time.

7. Limitation of Liability

1. To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or goods purchased.
2. Nothing in these Terms & Conditions limits your rights under Australian Consumer Law.

8. Governing Law

1. These Terms & Conditions are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
Razorback DC
Email: sales@razorbackdc.bjbhosting.com.au
Phone: 0403 500 880