Refund Policy

We process refunds in accordance with Australian Consumer Law.

Refund eligibility
Refunds are available for defective or damaged items, or if your order cannot be fulfilled. For change-of-mind returns, a refund may be issued once the returned item has been inspected and approved, provided it is in new, unused condition and returned within 7 days of delivery.

Refund process
Approved refunds are issued to your original payment method within 7 business days of receiving the returned item.
No restocking fees apply.

Australian Consumer Law
You are entitled to a replacement or refund for a major failure and compensation for any reasonably foreseeable loss or damage.

If the goods fail to be of acceptable quality but the failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.